Our policy is to:
- Provide our clients with an internationally recognized certification/registration service, build on impartiality and confidentiality that certified bodies and their customers can rely upon, and be aware of possible conflicts of interests.
- Employ well educated and trained professionals with good knowledge of Icelandic economy and management systems and continually improve their abilities as the service evolves.
- Ensure customer satisfaction by following clear and accessible service procedures as well as observing the appropriate laws and regulation.
- Operate a quality management system and use it to engage continual improvements.